Air India — Misleading the customer at london heathrow air india counter | |||
My return journey on 13th Jan 2017 from London heathrow to Hyderabad, connecting from mumbai. Booking reference no (PNR): HRGGT As per the basic comonsense, the airlines should check in the luggage till hyderabad as my booking is to hyderabad. Then why air india executives denied to check in the luggage till hyderabad and did it till mumbai after asking several times at air india counter (London). Due to that, flight from mumbai to hyderabad is missed. Was this information helpful? | |||
Air India customer support has been notified about the posted complaint. | |||
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