Air India — missed connection due to delay in air india flight

rgarai

Website:

airindia.in

Ai21, kolkata to delhi
यात्रा तिथि / date of travel. : 21/jan/2018
टिकट संख्या / ticket no. : [protected]
विषय वस्तु / content :
We had flight from kolkata-delhi-london-manchester
Due to delay in this flight ai21, kolkata to delhi, i missed the virgin atlantic flight vs 301 to london from delhi, according to iata rules if we miss the flight due to delay in one part, that airline should provide alternative flights for rest of journey, the air india staff was very rude and just provided me with delay certificate so i was stranded 20 hours at delhi airport for bad behaviour of air india staff and had to book new tickets which should have been provided by air india so i demand a compensation of 10 lakh rupees
Tania garai, email:[protected]@yahoo.com

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Air India customer support has been notified about the posted complaint.

Feb 06, 2018

Updated by rgarai संदर्भ संख्या / Reference Number : WB-DDEL[protected]
स्थान / Location : Delhi
फीडबैक प्रकार / Feedback Type : Other
श्रेणी / Category : Delay / Cancellations
उप श्रेणी / Sub Category : Misconnection
उड़ान प्रकार / Flight Type : DOM
उड़ान संख्या / Flight No. : AI21
यात्रा तिथि / Date of Travel. : 21/Jan/2018
टिकट संख्या / Ticket No. : [protected]
विषय वस्तु / Content : i have already done complaint WB-DDEL[protected] with no response, due to delay in this flight i missed the virgin atlantic flight vs 301, according to IATA rules if we miss the flight due to delay in one part, that airline should provide alternative flights for rest of journey, the air india staff was very rude and just provided me with delay certificate so i was stranded 20 hours at delhi airport for bad behaviour of AI staff, had to book new tickets which should have been provided by AI so compensation 10 lakhs
स्थिति / Status : Acknowledged
रिपोर्टिंग तिथि / Reporting Date : 06/Feb/2018 19:13