Air India — Missed flight because of air india official

Today i was scheduled to depart from new delhi to kolkata. I was travelling with my wife. The new delhi airport is full of lazy lumps who are least bothered in doing their jobs to the fullest. They are all in sleep mode it seems.
Firstly on reaching the airport there were no luggage trolleys. On asking they were all clue less n chose not to move from their comfort chairs.
Finally i ran inside the airport n managed to find a vacant trolley.
I somehow carried all my luggage on it and reached the check in counter which they closed before the stipulated time.
Inspite of repeated requests they chose not to do anything.
There was no personnel available at the air india counter. There was no proper personnel from the airports authority to take care of the situation or to help me.
I was badly harassed and finally i missed my flight.
The date of the incident 4th june 2017.
The flight that i was scheduled to board was [protected]@2.
Consequently my entire booking of 8100/- went a waste.
I demand an inquiry into the issue so that passengers are not hassled again like this n such staff should be reprimanded.
Also i would like to claim a sum of 8100/- on the accused.