Air India — missing bag

Address:Bangalore, Karnataka

I travelled by ai 639 on 10 nov 2018, my bag was missing ai 545974.

This in the morning 11 am,
It was to be brought from mumbai in the evening 20 hrs but still not delivered.

I'm on tour in bengaluru, and all my plans are cancelled because of all my cloths and stuff is not with me.

Yesterday evening i spoke to many people of airindia staff, fakhruddin, karan, they assured o[censored]rgent delivery of bag today before 9 am,

When i'm calling today dhakar, sudhakar, the bag is still not out for delivery and it may take more time? I can not wait here for bag, its not my home, the bag could have been brought by any next flight from mumbai and could have been delivered yesterday itself, if you would have cared for your customers, but you are showing very casual approach which is unwanted harassment for me.

In all this episode, i did not receive a single call/ message from air india. All the time i'm calling n finding out bag located?/ received?/ out for delivery?
No body in airline is bothered.

My temporary address is written as visvesvaraya guest house, behind kendriya sadan, kormangala (Its guest house, i'm tourist here)

How soon can i get my bag
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