Air India — Money deducted from Bank but Ticket of PNR is not received

Address:	India
Website:	www.airindia.in

This is Pankaj Agrawal. I have booked a Air India flight AI 526 for my parents, for Hyderabad, on 21 December 2021 at 10:00 P.M. for 01 February 2022 7:00 P.M. from Kolkata to Hyderabad. I have paid the amount of ₹ 5, 529 via Internet Banking of Punjab and Sind Bank (Transaction ID : WPSB[protected]), it is showing that the payment is successful and the said amount has been deducted from my bank account but I have neither received any information regarding the booking status or PNR or E-ticket on my mail nor in my mobile number which I provided while booking.

I request you to please look into this matter and resolve this issue at the earliest.