Air India — money deducted from my sbi debit card but no ticket confirmation or sms received

Dear sir/ma'am,
I tried booking a ticket from new delhi to seoul for date 02 may. Although, while booking ticket, when i made payment on final step then my money amounting rs. 30108/- got deducted as per below transaction details.

However, i didn't receive any mail about ticket booking. I tried contacting their customer care number which is always busy and summarily useless. I have also mailed them on their support mail ids but no response yet received.

Therefore, kindly consider to help me to either get booking confirmation or my money refunded.

Thanks.
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Air India customer support has been notified about the posted complaint.
Mar 21, 2020
Updated by Damodarpur
Dear Sir/Ma'am,
I tried booking a ticket from New Delhi to Seoul for date 02 May. Although, while booking ticket, when I made payment on final step then my money amounting Rs. 30108/- got deducted as per below transaction details:
SBIDrCard XXXX used for Rs30108.00 on19Mar2020 at 87026370, Txn[protected]

However, I didn't receive any mail about ticket booking. I tried contacting their customer care number which is always busy and summarily frustrating to try contacting. I have also mailed them on their support mail IDs but no response yet received.

Therefore, kindly consider to help me to either get booking confirmation or my money refunded.

Thanks.
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