On 15-Jul-2018, AI 417 was approx 3 hours late from Delhi on its way to Ranchi and reached Ranchi Airport at around 4 PM. The flight has official time of reaching Ranchi at around 1.10 PM.
I was travelling with my wife on this flight and had an onward journey to Rourkela from Ranchi (Hatia station). But, due to the flight delay, I missed my train Tapaswini Express 18451 from Hatia station (Ranchi) which departs at 3.55 PM.
I faced a lot of mental and physical trauma due to this event and only with a lot of pain was i able to book ticket on a different train and was able to reach Rourkela on the same day.
Is there no accountability of Air India for this misordeal I had to face?
1. I need refund of the ticket of the train which I missed.
2. In addition I would like to claim additional sum for the mental and physical trauma I had to suffer due to the airlines. There was no attempt from the airlines to pro-actively assess if any passenger had to suffer losses due to their mismanagement.
Thanks!
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