Air India — No Claim provided for lost baggage on Air India International flight

Address:

Air India baggage Service, Near gate 8, Departure Level, I.G.I Airport, Terminal 3, New Delhi 110037

I travelled from Paris to New Delhi via Air India on 28 July 2022 with booking code LK45JI, flight AI142. But my baggage did not arrive to delhi. Air India staff confirmed the same and a report (Property Irregularity Report) number DELAI50516 was filed. Till now my baggage was not found. Air india do not give a proper response to the calls and emails. After lot of attempts, finally they declared the baggage as lost and asked me to send the claim forms. However no claim provided till date be it for delayed baggage or lost baggage. After 1.5 months on 9 Sep 2022 the said they found my baggage and asked me to come and collect from Visakhapatnam Airport but that bag doesn't belong to me. The staff was insisting me to take that bad though he agrees it doesn't belong to me. Air India is still not providing the compensation or responding to calls even after 1.5 months of continuous escalations.