Hi,
A completely refundable ticket was cancelled on 8th Jan. The refund hasnt been refunded after 9 emails and 7 calls to Air India.
After 3 months the customer care replies the amount has been refunded with no details and i have received any amount. Air India asked me raise an other ticket for which there is no response again.
There is no escalation path or any action inspire multiple follow up.
Amount :INR 14, 512
Complaint Reference Number is WB-DBLR[protected]
Ticket details[protected]
Could i please get help to get this money refunded.
Thanks,
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