Air India — non-cooperation

Address:

Kolkata, West Bengal

My 54-year old wife jhuma de sarkar was coming from chicago on ai 126 on 10.10.2018. The plane is to reach at delhi at 2:35 pm, but it was more than one hour late. She is to connect ai 764 to reach kolkata which is to fly from delhi at 4-55 pm on 11.10.2018. She got a very short time to do all the formalities. She did not get any help from air india staff to quicken the process. She did not get any help of wheelchair. She had to run with her trolley bags from one terminal to distant terminal to catch the plane. One wheel of one trolley bag was broken. When she got the bag at delhi. She is struck with trauma even after long 10 days. She is struck with high pressure. She cannot sleep. She is under treatment. My phone no is [protected]. I do not know what i have to do for this non-cooperation of your staff