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WE ARE CANADIAN CITIZEN -Airline, , PNR - 5E2BDZ-..Ticket no..[protected]&[protected]..- MY -, We booked AI 186 Van to Dli on 23rd Sept., and paid to reserve seats,
At the time of check in we requested to upgrade on payment but were told ALL FULL,
after boarding my seat was broken and it took the staff 90 minutes to discuss with seniormost person Aditya and offered one seat no 53 E, despite our repeated requests to upgrade on payment -WHEREAS ALL PASENGERS SUPPORTED OUR CAUSE and noticed few seats are vacant in BUSINESS CLASS, most disappointing was that STAFF was unconcered of our pain and lastly a passenger offered seat no. 21H and ihad to sit for 12 hours and being a artheritis and other AGED PROBLEMS I would like to inform that I am still not feeling normal
I WOULD LIKE SUITABLE ACTION TAKEN AND COMPENSATED MY TRAVEL EXPENSES /alternatively wl be forced to follow my legal well wishers advice
A detailed report was also submitted by Air hostess who was concerned of our pains We had to sit apart during whole journey in MOST UNPLEASANT SITUATION
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