Air India — non giving of the direct flight ticket charges from trivandrum to mumbai on 21.8.2017

Address:

Thiruvananthapuram, Kerala, 695013

Since direct flights/tickets to mumbai from trivandrum were not available and i have to attend mumbai on official duty urgently from trivandrum on 21.8.2017, i travelled from trivandrum (0605) to cochin (Ai 466/jt10r/0645 hrs/ticket no. 098-[protected]) and then from cochin (Ai 682/hewc3/0810/ticket no. 098-[protected]) to mumbai (1015 hrs) by air india economy. The total fare for the journey was rs. 4261 + rs. Rs. 9006 = 13267/-. Since i could get return direct tickets to trivandrum from mumbai on 23.8.2017 (Jbjsn), i availed the ticket for rs. 7536. On claiming, my office (Ministry of home affairs, goi, trivandrum) where i am working as section officer, restricted the claim to the return journey causing a personal loss of rs. 5731 on account of the official journey. The air india trivandrum office was not giving any certificate for the charge of direct flight from trivandrum to mumbai on 21.8.2017, resulting in huge loss to me on account of the official journey undertaken. It is requested that the charge of direct flight tickets to mumbai on 21.8.2017 on air india air economy, if it was there may kindly be intimated to me, so that i can avoid incurring heavy loss on account of the official journey. (I booked the ticket on 7.8.2017). Mobile no. [protected].. Email: [protected]@yahoo.com