Air India — Non refund of cancelled ticket amount

Address:

New Delhi

I was booked Air India ticket PNR No. YNR5Y, e-ticket No.[protected],[protected],[protected] and[protected] from Bagdogra to Dehradun through Booking Agency Udchalo on 05 Aug 2020 has been cancelled on 11 Aug 2020. Refund approximate Rs. 25000/- is not yet received till date. I have so many time contacted with Air India customer care and Udchalo customer care for requesting refund of cancelled ticket amount. I am also e-mailed to sale department ([protected]@airindia.in) of Air India Airlines for requesting of refund of cancelled ticket so many time, but i have not received any response from their side. In this connection i am attached copy of call history, booking ticket, cancelled ticket, e-mail for your kind perusal. Therefore, it is requested that kindly solve my complaint regarding non refund of amount of cancelled ticket from Air India Airlines. Now days I have facing huge financial hardship and I am ever grateful to you for this act of kindness.