This incident happened on 28-may-2018. Flight no ai933, pnr h0wmq my kids, sreelakshmi and sreelekha were the passengers and were there at 4.20am and stood in line. After dropping them even after 15 mints i didn’t get any call back so i called them, they said they are in que, i advised them to go in front and ask that the flight is at 5.10 and do the formalities asap. At the counter, the guy said the flight is full, now please let me know how is it possible that a valid ticket is with us and flight got full. Then i asked my kids to give the phone to him, i telephonically requested that due to some medical emergency they need to go on that date itself at that time he said now he cant allow as the checkin time is over and flight is about to take off. Now please let me know 4.20 to 4.35 you have wasted that time, how are we responsible for it
As usual you people dont think the emotional aspect and i dont want to describe that too. Then when we discussed this with some of our relatives and friends we ealised that some has experienced such heartless cancellation. You know this sector is the busiest sector so accommodating others is easily possible and by that way you can also increase your revenue, sorry i don’t want to argue on that too because a citizen like us can only request you.
Request you to atleast refund the amount as it was not no-show ticket my kids were very much there and it was because of wasting time on argument or by giving the confirmed booking to somebody else, younpeople have. Not allowed to board the flight. Atleast expecting some humanitarian concern towards citizen from your side by refunding the hard-earned money. Was this information helpful? | 
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