[Resolved]  Air India — Not received refund.

Address:ROOM NO.102, SHREE RAM PLAZA, C 108,, PHASE 5, FOCAL POINT

Dear Sir,
I booked international air tickets through AIR INDIA online and made a payment through my credit card on 24.03.2020 due to lockdown AIR INDIA canceled a flight so I applied for refund.
As I talk with AIR INDIA customer care telephonically they advise me that I have to contact the bank for a refund and the bank team will be in contact with AIR INDIA chargeback team for refund. They give me a transaction ID against every ticket. Detail
given below.
PERSON NAME TICKET NO. TRANSACTION ID
BIKRAMJEET SINGH BUTTAR[protected]A714395F7C
JAGPREET KAUR BUTTAR[protected]A714395F89
EKAMJEET KAUR BUTTAR[protected]A714395F7S
SNEHPREET KAUR BUTTAR[protected]A714395F8K
I also received the following mail from AIR INDIA in which they give a date of refund initiated on 07.10.2020 but till date i am not received.
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Mar 13, 2021
Complaint marked as Resolved 
I am not received my refund from Air India. till date 13.03.2021
Air India customer support has been notified about the posted complaint.
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