Air India — Online fraud and illegal money transfer from my Ac

Address: FLAT NO-02, BUILDING NO-47, TYPE-C ,TALUKA+DIST-PALGHAR, BARC STAFF COLONY, POST-TAPP

Dear Sir/Madam,
I want to inform you that an online fraud and illegal money transfer held on 13.08.2021 by the person (as referred from AI India Customer Care as City Area Manager holding phone no. [protected]) from my SBI Savings Ac and ICICI Savings Ac. of total Rs. 30000(Rupees Thirty Thousand ).

I was trying to rescheduling my Air Ticket (PNR- JBLCD, Ticket no[protected] from 04.08.2021. Several times I have contacted Air India Customer Care but after long delay/waiting the calls gets disconnected. I have tried again and again for the same. Later on 12.08.2021 I received a number from Air-India Customer Care by calling [protected] at 22.23 hrs. They told me to contact on [protected] (mentioned as City Area Manager) who can be able to do it.

Accordingly I have contacted on [protected] on 13.08.2021 at 16.26. He asked me regarding my rescheduling requirement and details of ticket and required date. He asked me to pay the extra amount difference of rescheduling. Within a few minutes he hacked my mobile and carry out the illegal transaction of total Rs. 30000 (Rupees Thirty Thousand ) from my SBI Savings Ac and ICICI Savings Ac. This transaction held without my permission.

Sir, I want to request you to please initiate an enquiry and return my amount in my Ac. at the earliest.
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