Air India — Overcharged for excess Baggage

Address:

House Number 36 Badi khagaul Patna

Hi Team

My sister Farah Deeba travelling from Patna to Amritsar with Air India Flight No. AI0408 on 21 Nov22 PNR No.5VYM8A was overcharged for excess Baggage weight as mentioned in Air India website for every extra KG is 600 plus GST but she was charged 3700 RS her Baggage weight exceeds 3KG more.

Need your kind support that Air India should justify this overcharged and on what basis.

Sadef Anwar//
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