Dear
Sir,
Due to technical problem from yourside I unable to get ticket, Due to no conformation, I made another ticket on same name that also same thing happened, After I talk to customer care found both tickets are conformed. I asked for where is conformation of the tickets, they came with sorry of inconvenience due server problem could not able to produce conformation. i ask to cancel one ticket so they cancelled ticket (PNR - HCTTN) but they charge RS 2000. Am I liable for the penalty because problem from your side .
It means if problem from your side then also customer will be liable.
Two tickets are with PNR - HCTTN and Y0M2Q
NAME- MRS SUNITA RATH
Please do the needful
and reward me my money back
best regards
BIBHUPADA SAHOO Was this information helpful? |
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