Air India — poor service on flight ai 112 on saturday 9th december

Address:MK16 9NW

I took the above flight at a cost of £880 on saturday 9th december.
I appreciate that the flight was full.
However i was repeatedly asked to move my seat by other passengers in order to accommodate their own needs - despite me specifically asking for that seat.

After setting in my seat (14d) i was then faced with a 9 hour flight with-

1. No in flight entertainment working at all

2. A seat that was broken and would not adjust at all

This is extremely poor and having taken the flight to attend urgent meetings i was faced with no sleep nor entertainment on board the flight!

I am demanding that you compensate me for this inconvenience and stress that you have caused me.

I return to the uk on your flight at 2 am on thursday 14th december and would look for an upgrade at the very least!

My name is paul tough and i reside in the uk and my tel no is[protected]
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