Air India — Racial Profiling staff and Irresponsible

Address:

Nepal Kathmandu

My Passenger was flying 6 of them Through Air India Via Scoot Airline to Macau Ticket No 098 [protected], 098 [protected] All them were De Boarded before half an hour without any reason and when ? answered was given rudely manner and were told that low cost carrier will not allowed to board as it will create baggage problem and they will deported from singapore. 1st of all why did Air India desk in kathmandu board them knowing if this rule is true and secondly why they were not able to show written proof to my passenger. Upon query regarding this air India staff from Kathmandu CONTACTed in NEW Delhi and was informed that they pull out those passenger because they thought they are not capable of flying macau and singapore (Racial Profling) my passenger was left stranded with no HELP and SUPPORT fro more that 24 hrs withour food and water. Who is going to refund all my cost for this ### airlines