Air India — Refund AirIndia

The booking reference is HTMO5. Travel date -August 11, 2020 and 22nd July 2020. Our Tickets (myself, my husband, and my infant) were booked in February 2020 from Sf to Mumbai. Ours for February end and My husband for July 2020. He was supposed to travel to India to get his Infant and me back from Mumbai to Sf. My infant and I went to Mumbai on 28th February 2020. Our return flights were canceled by AirIndia (TKT NBR:[protected]/38). I was promised a partial refund by AirIndia as the flight was canceled by AirIndia. Still waiting. My husband's ticket was canceled in June 2020 (Case id[protected], ticket id[protected], and we were promised a complete refund. For the last 12 months, we have been calling, tweeting, and emailing and getting promised his refund is initiated, and he will receive it in 3 weeks, but we have still not received it. We request you to help us. It's a significant amount, and last year has been challenging for all o[censored]s, and not getting this refund is making it difficult for us mentally and financially. Thank you,