Air India — Refund

Address:

Hyderabad, Andhra Pradesh, 500024

I booked a flight from bombay to hyderabad on 27 April 2017. I reported on time with the itinerary and my ID proof in my mobile wallet. I was denied boarding and was asked to produce original ID. It took me sometime to arange the same by when I was told that the boarding was over by 13.10 itself. I requested my travel agent to cancel and seek refund. Air india denied refund citing No Show as reason. This is simply cheating with your loyal customers. I want some genuine officers from the airline to look into this matter. It's not all about money every time. It's a matter of betraying trust. Should you require my flight details, pls revert.