Air India — refund | |
I booked a ticket from bhopal to mumbai on 28 dec 2018. The booking id is yt920. The amount for this booking was debited but ticket not booked. I immediately called customer care and they told me to mail [protected]@airindia.in for refund. On 29th dec i mailed to [protected]@airindia.in for refund and got a machine mail of acknowledgement that they have received the mail and i will be contacted soon. Five days have been passed but i have no information about refund. I called the customer care again and they made me helpless by saying that we can't do anything you need to contact [protected]@airindia.in only for refund. I am very much disappointed. Kindly refund the amount 10722 inr for three passengers immediately or i will be compelled for taking legal action against air india. Thanks and regards Was this information helpful? | |
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it is impossibe to check the complaint as
- no primary complaint addressed to air carrier
- no e-ticket
are attached.
the author is advised to save the issued reservation, e-ticket (number of 13 digits )
and the bank payment order for 6 months at least.
Indian law allows 15 days for the refund and a consequent legal decsion fr an air carrier.
After 13 january 2019 the author can submit claim
- to the court, if no refund is receved and the compensation is requered
or
- regional Directorate General of Civil Aviation, India, if the author want the exact legal act.
The approximate legal expences can be in addition:
- assitance of the laywer / legal professional, from 4000 rupees
- government fees 100 - 2500 depending upon the sum for the court examination.
I am not associated with te government or air carrier.
Regards,
Sr manager for ICAO irregulations matters
Aryan enginners ltd
email for request with documents:
aryan {at} vivaldi.net, where {at}=@