Air India — Refund

Address:

Gyeongii do, Seongnam Si Sujeong Gu Bukjeong ro 32 bongil 34-11, B2

My name is Sanjay and I had booked a round trip flight from Korea to India under booking reference H5NP7 and canceled it within the next two days because of my job commitment. Its been almost a month since I applied for the refund but I didn't receive any refund amount although the company claims that you get the refund within 14-21 days. Even after asking them multiple times both through email and customer care services, I didn't recieve any proper explanation for the delay. All they say is to wait more. Please look into the matter.