[Resolved]  Air India — Refund

Hi
My name is Amit
i booked my wife and son ticket from air india,
DATE- 9/4/2022
AI 904
DUBAI TO INDORE
E TKT=[protected]/[protected]

I m asking refund for this ticket, since April only
i called them 10 times. chat 6 time and email more then 8 times
all the time they say they are working on this your money will come soon.
Now 6 month finish still waiting for my money. my case id also changed 3 times no idea what they are doing.
Case ID:[protected] now
Case ID: 16558979
Case ID:[protected]st

I want compensation now with my refund.

i attached ticket copy. emails. chat.

thanks
Amit shrivas
[protected]
+6 photos
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Nov 25, 2022
Complaint marked as Resolved 
Greetings from Air India! We are in receipt of your refund query for eTickets 0982138101862      0982138101863 Please be informed that the refund amount of AED 380 was credited back to your account under refund tracking number -85411342133218894185873. You may like to check with your banking partner. Warm Regards, GUDIA Ecommerce Team Air India        shri Attachments Mon, Nov 21, 11:05 AM (4 days ago) to ECOMMERCE hi can you explain me image.png cost for 2 passenger is 1365DHS how you calculate and refund 380dhs and what you talking about 380dhs is fraud transaction on 12 MAY 2022, someone buy ticket from my credit card, on same time i complain to my bank i have all documents sharing with this email, SMS / BANK EMAIL / Fraud complaint email and reply from bank attached. that 380 dhs is not this eTickets 0982138101862      0982138101863 money i'm hoping your doing some action asap thanks Amit 0097155769093
Air India customer support has been notified about the posted complaint.
Complaint comments 

Comments

its not resolve they sent me email telling me that they refund but that refund is not on my ticket,

i reply them with this email

cost for 2 passenger is 1365DHS

how you calculate and refund 380dhs

and what you talking about 380dhs is fraud transaction on 12 MAY 2022,
someone buy ticket from my credit card, on same time i complain to my bank
i have all documents sharing with this email, SMS / BANK EMAIL / Fraud complaint email and reply from bank attached.

that 380 dhs is not this eTickets[protected]      [protected] money

i'm hoping your doing some action asap

thanks
Amit
[protected]
its not resolve

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