Air India — Refund case with Air India | |
I am dealing 3 different flight cancellation trips with Air India for different dates. I suppose to take connecting International flight, I cannot wait to book other flight from other location. (details are below). By this way, I ended up with 3 cancellation of flights in few days. Send several refund requesting emails with reminder to [protected]@airindia.in. No response at all. Called Air India service desk. I can say, useless service. Call and repeat the whole story again and again to new receiver. Raise a ticket. Replay saying Air India will call back. Noting has happened. 3 months now. As an Indian, Air India is our identity airline to represent Internationally. Such experience and slow services is not a good example for ourselves and for nation. Trip1: Planned date of travel - 24.04.2021 (Rajkot to Mumbai) - AI656 Date of booking - 11.04.2021 Flight was cancelled by passenger Refund Status - Waiting for refund, Non Receipt of Refund yet. Trip2: Planned date of travel - 24.04.2021 (Bhavanager to Mumbai) - AI9652 Date of booking - 20.04.2021 Flight was cancelled by Airlines due to Technical Reason Refund Status - Waiting for refund, Non Receipt of Refund yet. Trip3: Planned ate of travel - 24.04.2021 (Diu to Mumbai) - AI9624 Date of booking - 22.04.2021 Flight was cancelled due to Covid situation by Airline Refund Status - Waiting for refund, Non Receipt of Refund yet. Looking forward to hear. Regards, Was this information helpful? | |
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