24 July 2021 - Booked tickets 2 one way tickets. Air India Web Booking eTicket (JSKZF)
17 July 2022 - Cancelled 07/17 via phone received email tickets[protected] &[protected] are cancelled.
22 July 2022 - Completed web feedback form WB-IDEL[protected] and acknowledgement received.
14 Aug - Follow up on Twitter. Direct Message sent per Air India request.
26 Aug - Let Air India know on Twitter that there was no email communication received. They had promised to get back via email.
Status as of 29 Aug - The refund is nor received despite complying will all Air India requests and all follow ups from our side.
ACKNOWLDGEMENT:
Thank you for your valuable time.
The feedback details are as given below for your reference.
संदर्भ संख्या / Reference Number : WB-IDEL[protected]
स्थान / Location : Delhi
फीडबैक प्रकार / Feedback Type : Enquiry
श्रेणी / Category : Online Tickets booked on Air India Website and Air India Mobile App
उप श्रेणी / Sub Category : Refund of Cancelled Booking
उड़ान प्रकार / Flight Type : INT
उड़ान संख्या / Flight No. : AI105
टिकट संख्या / Ticket No. : [protected] &[protected]
विषय वस्तु / Content : I called to cancel both my tickets which were opened on 21st Sept 2021. Agent was unable to give me any confirmation no. Please confirm by calling XXXXXXXXX that the tickets have been cancelled. What is the amount and timeframe for return to my credit back. PS: in every single call, it gets disconnected after a few minutes and agents seem in rush to end calls. Regards,
स्थिति / Status : Acknowledged
रिपोर्टिंग तिथि / Reporting Date : 16/Jul/2022 01:07
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