Air India — Refund not has been issued since last 9 months

Address:101-102, 5, Old Padra Road, Taksh Paradigm, Charotar Park Society, Akota, Vadodara, Gujarat 390020, India

Hello Airindia,

It's been 9 months since my flights got cancelled but I haven't heard anything from Air India yet.
It's really disappointing the service Air India is providing.

I booked my first Air India flight through the Air India website online.
Booking Reference: Z0R22.
Ticket:[protected]
In this booking, I travelled one way from London to India. The Return flight got cancelled so I paid extra at Air India (Vadodara, Gujarat, India) Branch. The booking reference is also the same Z0R22.
Ticket:[protected]
So,
I'm waiting for my refund. It needs to be refunded from the actual need to be refunded one way from Eticket:[protected] and the amount which I paid when I upgraded ETicket:[protected].

I hope someone will understand what I'm trying to say here and come back to me with a positive response as soon as possible.

I complained in the Air India Vadodara's office for the past 5 months. they are not giving me a proper answer. always they have new excuses every time. I am very disappointed with this service. I can understand that it is pandemic in the world but the but you also have to understand that for middle-class people ₹83, 000 is not a small amount. my amount was stuck from April 2021. I hope you can understand my problem and give me a refund as soon as possible.

Thank you.
Nishant Patel.
(Uk No: [protected])
(India No: [protected])
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Comments

You should have talk to Shri Rajiv Bansal. He is the chairman and managing director. Thanks

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