Air India — Refund not issued

Address:	Rajkot
Website:	www.airindia.in/customer-support.htm

I book a ticket on 14th july 2021. Date of journey was 06th August. But it was connecting flight.
Rajkot to Mumbai and Mumbai to Varansi.

But I received a mail before 2 days that my Rajkot to Mumbai flight time schedule got changed and it disturbed the connection so i requested to cancel it. It got canceled. But Since that time I am waiting for my refund.

I registered a feedback request also but nothing happened till today. Whenever I call they put me on hold till 30 to 45 minutes.
Few details are as follows-

Ticket no[protected]
Date of Journey- 06th August 2021
Flight no - AI 602 and AI 695
From Rajkot to Mumbai and Mumbai to Varansi
Feedback reference number is WB-DRAJ[protected] registered on 14th September 2021 ) Please do needful.