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Air India — Refund not processed after 50 days

I cancelled my full ticket with PNR Z2X2D with e ticket number
[protected] on 25th july 2020.And even after 50 days the eefund has not been processed.it us a business class ticket .

Passenger names: Saifullah Akbar, Samrin haider, and Hamzah Hussain.

The case ID for the cancelled ticket is 03795390. Please ensure it is refunded assp.
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