Air India — Refund not Provided for Flight Cancellation on Pandemic after 1.5 years

Address:

Mumbai

Dear Sir/Madam,

I have booked a flight through Air India Airlines from Mumbai to Cochin to fly on 24th March 2020, due to lockdown announced in India and Mumbai from 22nd March 2020, due to CoViD, I could not fly, time and again I have following-up with ease my trip, through which I have booked Air India Flight and Air India Office, Nariman Point, they asked me to wait as Court case was going on for the same, after waiting for 1.5 years, I have been asked to claim refund by ease my trip and Air India deducted the full cancellation and paid me just 200 Rs, as if I am a begger and asking for their money. No one is responding to my emails and not offering any solution. This is so humiliating and case of cheating public money.

Flight details : PNR :YSFKY
Ticket number :[protected]/1/1