Air India — Refund not reversed | |
Please note I am really disappointed with your services for refund. Since I Booked the Ticket Number[protected] /19 /18 /17 i haven't received the Refund which has been booked on 15 Feb 2020, call center team its mentioned as refunded on 16 March 2021. But the amount is not reverse in my credit card. I have checked with my Bank and its confirmed that the amount is not reversed Today I told Air India Call Centre Team( Sujata) to connect to the Escalation Department. I had a word with Amrit ( Escalation Team) As per him there was some system error due to which amount was not refunded. . And he Admitted that the amount will be refunded in 4 to 5 working days by the refund department. Waiting for your reply at the earliest, Hoping it will be refunded in 4 to 5 working days. Was this information helpful? | |
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