Air India — Refund of cancellation of refundable ticket

vinod chajed

from Chennai, Tamil Nadu

Address:	600005
Website:	airindia

Dear sir/madam,

I booked ten passengers tickets for my whole family for travelling from jodhpur to Chennai for travelling on 02.04.2017 which is refundable with booking id:FMN20E9B5P0 & PNR:YH3V9 & booking id:FMN20EAFP7Z & PNR:Y3YML at rs.4668 per ticket on 28.12.2016.i would like to cancel three passenger tickets because of some unavoidable, when I contacted your airindia customer care for the same they informing that will get only apporxly rs.500 per ticket out the whole amount but I was informed while that rs.2500 will deducated for cancellation on 28.12.2016 by your customer care persons but now they are charging something else.kindly look into this matter under your supervision and refund my the correct amount
please for your kind information I have sent several email to nodal officer, appellete authority email ids but there not a single reply from them which more shocking then anything else.do the needful immediately

thanks

gouthamchand

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Air India customer support has been notified about the posted complaint.

Mar 16, 2017

Updated by vinod chajed dear sir/madam,

I booked ten passengers tickets for my whole family for travelling from jodhpur to Chennai for travelling on 02.04.2017 which is refundable with booking id:FMN20E9B5P0 & PNR:YH3V9 & booking id:FMN20EAFP7Z & PNR:Y3YML at rs.4668 per ticket on 28.12.2016.i would like to cancel three passenger tickets because of some unavoidable, when I contacted your airindia customer care for the same they informing that will get only apporxly rs.500 per ticket out the whole amount but I was informed while that rs.2500 will deducated for cancellation on 28.12.2016 by your customer care persons but now they are charging something else.kindly look into this matter under your supervision and refund my the correct amount
please for your kind information I have sent several email to nodal officer, appellete authority email ids but there not a single reply from them which more shocking then anything else.do the needful immediately

thanks

gouthamchand