I had to board ai flight on 21 09 19. I was traveling to bangalore via delhi. My pnr was jje8e. I reached chandigarh airport before time at 05 00 hrs. Before departure of flight.. Ai 444, there was no air india staff at airport to facilitate passenger. Suddenly 45 min before, i was intimated by one air india staff that my flight has been merged with flight ai 464 which was to depart at 1240 hrs. My question to air india airlines is why i was not messaged or called before 3 hrs of departure of flight.
The consequences was that i had to return to hotel again by uber and again i had to come to airport at 1100 hrs. I had already checked out the hotel in morning.. For the same i had to pay hotel 1000 for two hrs and extra rs 6000 for uber taxi... Besides i faced a lot of trouble in the morning b which i had some urgent work in bangalore in evening. The same would have been avoided i would have intimated earlier. I am defence officer.
This is humiliating to a defence personal.
I strongly condemn this attitude of air india management. Also i ask to reimburse rs. 1600 rs which i had to bear due to the above said problem. My account no for the bank is sbi [protected] Was this information helpful? | 
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