Refund request for above stated booking reference no was made with [protected]@airindia.in on 4th June 2021 with two reminders in July
/August but till date no response The copy of the detailed refund request made is given under:
Dear Sir
This is in reference to ticket booking reference HEP0E for 2passengers travelling from Jammu to New York & return.
The ticket was booked on 31st March 2021 for travel date 27/28th May 2021& return 17th Nov 2021.
Due to travel restrictions by US the itinerary was rescheduled by AirIndia to 7/8th June 2021.
Now recently Air India informed rescheduling of itinerary again to 7/11th June 2021, reason of cancellation given due operational reasons.
As the travel restrictions have not been lifted by US I cancelled the whole itinerary for both the passengers including return, today with the Air India customer care under the case id No 10027850.
As such you are requested to initiate the refund process of the said ticket booking reference HEP0E for 2 passengers travelling from Jammu to New York & return, keeping in view the recent
guidelines issued by Air India applying Cancellation fee waiver for passengers having their scheduled flight cancelled post 04 May 2021.
Please acknowledge the receipt by return mail.
You are as such requested to help me in resolving the refund at an earliest.
Thanking you
Ashok
Email id : [protected]@yahoo.comw Was this information helpful? | 
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