Air India — Refunding of cancelled ticket not received after one month

Website:

[email protected]

Dear Sir,

I booked three tickets for my family by online but unfortunately they can not travel and cancelled the ticket by calling E commerce. After several follow up for refund, E commerce replied me by mail that the amount is already refunded. After 8 days the amount is not yet credited to my account so I contacted again my phone and mail and informed them that I didn't receive the refund and requested them to provide the swift message so that I can check with my bank. Until now I didn't receive a proper response from AIR INDIA.

Kindly resolve the issue as soon as possible

Thanks

Mahesh

From: Mahesh Chandran
Sent: Tuesday, May 09, 2017 2:23 PM
To: '[protected]@airindia.in'
Cc: '[protected]@yahoo.com'
Subject: RE: REF PNR # YZLEL REFUND BUT NOT CREDITED

Dear Sir,

Until now I didn’t receive a proper reply from Air India, almost one month I am waiting for the refund. As per your previous mail, it was credited to my account but until now the amount is not credited to my account. Several time requested to provide me the swift message detail so that I can check with my bank.

Hoping a quick response and resolving the issue.

Thanks

Mahesh.

From: Mahesh Chandran
Sent: Tuesday, May 09, 2017 2:23 PM
To: '[protected]@airindia.in'
Cc: '[protected]@yahoo.com'
Subject: RE: REF PNR # YZLEL REFUND BUT NOT CREDITED

Dear Sir,

Until now I didn’t receive a proper reply from Air India, almost one month I am waiting for the refund. As per your previous mail, it was credited to my account but until now the amount is not credited to my account. Several time requested to provide me the swift message detail so that I can check with my bank.

Hoping a quick response and resolving the issue.

Thanks

Mahesh.
From: Mahesh Chandran
Sent: Tuesday, May 09, 2017 2:23 PM
To: '[protected]@airindia.in'
Cc: '[protected]@yahoo.com'
Subject: RE: REF PNR # YZLEL REFUND BUT NOT CREDITED

Dear Sir,

Until now I didn’t receive a proper reply from Air India, almost one month I am waiting for the refund. As per your previous mail, it was credited to my account but until now the amount is not credited to my account. Several time requested to provide me the swift message detail so that I can check with my bank.

Hoping a quick response and resolving the issue. Below is latest mail which sent to E commerce.

Thanks

Mahesh.
From: Mahesh Chandran
Sent: Tuesday, May 09, 2017 2:23 PM
To: '[protected]@airindia.in'
Cc: '[protected]@yahoo.com'
Subject: RE: REF PNR # YZLEL REFUND BUT NOT CREDITED

Dear Sir,

Until now I didn’t receive a proper reply from Air India, almost one month I am waiting for the refund. As per your previous mail, it was credited to my account but until now the amount is not credited to my account. Several time requested to provide me the swift message detail so that I can check with my bank.


Thanks

Mahesh.