| Address: | A-40 Flat no 101 Mansa Ram Park Uttam Nagar Delhi |
BOOKING DETAILS:-
Booking Ref:SU6PF4 (TICKET NO-098 [protected]) Booking date-07June 2022
Booking Ref:SV2K2I (TICKET NO-098 [protected]) Booking date-07June 2022
Respected Sir,
I had booked air tickets on 07June 2022 from Delhi to Indore and back for the journey on 02nd Jul. 2022 and 31st Jul. 2022. But due to a change of some reimbursement rules I needed to cancel the said booking. So, I contacted the customer care of air India on the same day of booking. Your customer care gave me wrong information and said to me the cancellation charges will be deducted if you cancelled your booking. In this regard I contacted the customer care the next day and came to know that if I cancelled my booking within 24 Hours of said booking then the amount of booking refunded me without any deduction. So, Due the wrong information provided to me by your customer care I missed to cancel the booking. After that I contacted your customer care too many times but neither my booking was cancelled, nor the booking amount refunded me till date. I am in trouble and going into stress.
It is therefore requested that please help me to cancel my booking and provide full amount without deduction of any charges. I shall be thankful to you for this act of kindness.
Thanking you!
Yours Sincerely,
H K Sinha
Mob-[protected] Was this information helpful? | 
Post your Comment