Air India — regarding delay of flight ai 508 to hubli on 1st jan 2019 regarding the

Aminadahod

from Mandal, Gujarat

Address:

Mumbai City, Maharashtra

Regarding the delay of ai508.
The flight initially timing was to depart from mumbai at 15.35 that's the reason we chose this airline so that my son could reach his college latest by 19.00.
We got a message at 11 in the morning that the flight is delayed and now will depart at 18.35. It is so convenient for ai to send the message without realizing what agony the passenger would go through. My son was traveling alone and he had to reach his campus before 20.00.
Even after reaching the airport on as per the new timings there was a further delay and no information was given to the passengers as to when the flight would take off. Air india very well knew that they will not take off at 18.35 as the incoming flight had not arrived.
The passengers were made to wait and finally the flight took off at 20.35 from mumbai. There was no meal given.
Since my son was traveling alone to iit dharwad campus i had to arrange a special car to pick him as it is very difficult to get transportation to remote locations in the night at 22.00

I am asking air india for the full refund of my ticket fare a the compensation for the mental agony i had to face for 8 hours yesterday.

I want a justifiable resolution to this in the limited time frame.

Amina dohadwalla [protected]

Was this information helpful?

No (0)

Yes (0)

Air India customer support has been notified about the posted complaint.

Related Air India reviews

View all 3152 Air India Reviews

Comments

supervisor

it is not the site if the air carrier, but the public site of the complaints.

It is impossible to check such type of the complaint as the text has no attachment:-
1. Full name of one of the passenger
2. e-ticket(s)
3. boarding pass(es)
4. receipt / invoice of other expences.
5. Autor s name

Such type of claims can be adressed directly to the air carrier or
to the operator of the site, where the passenger had purchaced the e-ticket.
The duty of the recepient of the complaint, if the complaint is legally binding to, is to refund within 15 days.
Following 15 days, if no refund or no satisfied decision is receved,
all disputes shall be resolved via the local court only.

Note, it is usless to request the same subject matter more than 2 times from the same service provider.
All disputes in 15 days following the correct complaint receipt are subject of the examination by Indian court.
The expected expences for legal assitance can be:
-- government fees [100-2500 ruppes ],
- legal fees for assistance of a lawyer or of legal professional [ from 4000 rupees]

I am not associated with the above air carrier.

Regards,
Sr manager for ICAO irregulations matters
Aryan enginners ltd
email for request with documents:
aryan {at} vivaldi.net, where {at}=@