Air India — Regarding Refund

Address:

New Delhi, Delhi

Dear Sir, I have written a email to Air India customer care on 19th-April, 2015 regarding my travel to Port Blair by Air India flight # AI 9601 but due to some tech reason flight got cancelled and because of that there was a NO SHOW at my hotel in Port Blair. I spoke to the Air India team at the airport they booked my flight for the next day which was 20th-April, 2015, and also I asked for the refund of my hotel booked in Port Blair for stay on 19th-April, 2015. They told me to contact the customer care them. I have written several mails to Air India customer care but the below response I got from them only for my first mail and after that there was NO RESPONSE on any of my remainder mails. I want to raise a complaint to the consumer complaint forum. ________________________________________________________________________________ I would like to make a complaint regarding my flight cancellation yesterday 19th-April, 2015, Flight # AI 9601 from New Delhi to Port Blair. Myself and my wife were supposed to reach Port Blair yesterday 19th-April, 2015 but your flight was cancelled due to technical problem. As our hotel booking was made in advance in Port Blair for 19th-April but we couldn't reach on 19th-April so there was a NO Show at the hotel and hotel charged my credit card for the full amount of Rs. 8, 000 for my yesterday night stay. I have attached my confirmation voucher which was issued by my travel agent Balmer Lawrie for the confirmation of my booking. This has happened only due to the cancellation of the Air India flight. Being a middle class man myself and my wife cannot bear this loss of Rs. 8, 000/- for my stay which was ended up as a NO SHOW. I want to claim this amount from Air India for this No show. Please find my ticket details below. Thank you and regards, Anil. Varma Anuradha Varma