Air India — Request for refund against cancelled flight during lockdown as the payments has not been received- reg.

Address:

Gurudwara Rakab Ganj Road, Delhi

I booked four (4) tickets in the name of MR.SHRAWAN RAIKWAR and three others on 18 February, 2020 of AIR INDIA for the stations from Delhi( DEL ) to Srinagar( SXR ) vide Booking reference number ( PNR ) – HHVC3 (AI), which was to be travelled on 9 May, 2020 through flight number – AI 825
However, flight had been cancelled due to lockdown and we have been provided with the credit shell instead of full amount of refund.
Due to some unavoidable reasons, we are unable to travel in the aforesaid period of credit shell.
So, we request you to kindly refund the full amount of payment for the abovementioned cancelled flight.
Thanking you in anticipation.