Air India — rescheduling flight ai 647 from mumbai to jamnagar on 11th january 2018

Hello,

I booked an air india flight from mumbai to jamnagar for 11th january 2018. The flight was scheduled to take off at 11am and so my schedule for all the work in jamnagar was fixed accordingly.

On 10th january 2018, i get an email from air india stating that the flight has now been rescheduled to take off at 1:10 pm. There is absolutely no reason provided for this delay and considering the fact that the reschedule happened a day prior to take off, i believe air india is simply trying to cheat the customers of this flight in order to save some money.

As a result of this delay, i have had to cancel a few meetings and will now have to visit jamnagar again in the following week.

On top of this there is not a single form of apology made by the airline. Such pathetic customer care and service is the reason why this airline is struggling to survive.

Pnr - hjths
Contact - [protected]

Thanks and regards,
Rushabh sheth