Air India — Staff dereliction and carelessness

Address:

N4-213, IRCvillage, Nayapalli, Bhubaneswar 751015

In my lifetime First time experience after flying for 35 years: Extreme harassment in today’s flight from Delhi to Bhubaneswar . There was no coordination with alliance air as baggages had to be unloaded coming by alliance air from Jaipur and rechecked in Delhi with hardly one hour interval. However while booking we were told inspite of short interval of one hour there won’t be inconvenience as luggage reaches destination directly. Besides a family of we three were shocked to see another 3 passengers sitting in our seats. SHOCKING! So how come this happened?
More passengers issued passes with same seat numbers. I had to fight out with ground staff to adjust 3 o[censored]s.
Shockingly more passengers also faced same situation.
You must investigate this issue seriously.
Mere excuse is derogatory RATHER take an examplary action to suspend some staff.
Mrs Ray