| Address: | GANGA IRON AND STEEL TRADING CO. LTD. 29A SMALL FACTORY AREA BAGADGANJ NAGPUR |
This is to draw your kind attention to a serious matter of your unprofessional employee.
I Mukesh Agrawal a respected tax paying citizen of India, frequently travels via air for business purpose .I was travelling from Nagpur to Mumbai on Friday i.e.10th dec-2021 morning 10.35am flight no. 6E297(A320).
On reaching at Air India check in counter as I had not done web in before travel, I was asked to pay 200/- rupees as penalty .I offered 500 rupees note for the same.
As the person sitting at check in counter didn't have return changes amount, he started talking rudely and started communicating in rather humility way. he even threw 500rupees note that was given to him. go where you want and lodge complaint against me, I have no issue. on threatening to complaint against him, he responded by saying.
I have never seen such a staff who neither had humanity nor sense about how to talk & behave with passengers and never expect from your airline company.
Such kind of behavior shown by your employee is strictly not tolerable and I want necessary step to taken in this regards.
for this matter I accept to positive reply from your side
Regards,
Mukesh Agrawal Was this information helpful? | 
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