Air India — super uncomfortable and unhygienic flight service

Address:	Mumbai City, Maharashtra
Website:	WWW.airindia.com

Complain 1 : i requested for seats next to each other with basinet, i was informed you can have 1 with basinet and one away which i agreed to and took the seats accordingly, on my arrival to the flight i was shocked to see that there was no bassinets available in the flight. The lady even lied to us that all front seats are taken by infants as there as 6 infants traveling in the flight, there was only our infant on the flight and all seats were given to men not families in the first row which made my wife super uncomfortable.

Complain 2 : the whole flight had 1 washroom operational as someone had vomited outside the other 2 washrooms. The vomited waste was not cleaned during the whole flight and food was served around it as it was next to the pantry. There was only newspaper rested on top of the vomit which made the entire flight stink