Air India — Ticket Full Refund

jankit266

Address:	New Delhi, Delhi
Website:	www.airindia.in

Hi, I have been penalised- they have denied to let me board just i was late by 3 minutes..Forced to book another ticket on next day with a very rude behavior by their officers. Details:- Flight AI469, Delhi-raipur, Ticket No.[protected], 05:45 Am Please judge and justify output considering below fact:- -Delayed flight by 5 Min. -Road Blocked- heavy Jam at 04:50 am just 200-300 mtrs away from Terminal, pl. check with Traffic Police. -Messy entry que-no control. Complaint registered on AIR india Official Website also pleaes refere:- WB-DDEL[protected] i want my 100% money back due to presented fact, no fault no penalty if so then will go to court against Air India. Regards Geha Dave [protected]

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jankit266

Hi Team,
I have booked a flight of AIR INDIA through VIA.com(Booking Reference - FMN1G2N0F53 ) from Delhi to Raipur. I have been denied boarding with very rude behaviour.Flight AI 469 delhi-raipur, 5:45 am with the below fact-delayed flight by 5 min
road blocked, heavy traffic jam at 4:50 am just 200-300 mtrs away from terminal 3.After all this mess I called up to customer care of Air india and they assured that you will got only 1040 as refund for this flight.but VIA.com customer care person replied differently that after all this deduction they are going to charge INR 200 more as cancellation charges and I have received refund mail from via.com, mentioned refund amount INR 430 for total ticket of 5130.
I want my money back asap. I am not going to pay any further cancellation charges to via.com after already paid 5130.
Resolve this concern asap otherwise I will lodge complaint against via.com in consumer forum.