Air India — unnecessary delay for about 4 hours

Address:

New Delhi, Delhi, 110062

We boarded ai 485 at 5.30 am from delhi airport. Due to some issue they could not stop at vishakhapattanam and landed at hyderabad at 9 am. They made us wait for about 4 hours at hyderabad saying that its just a 20 mins delay. They were rude while talking and didn't had any valid explanation for this delay. The service, quality was at the worst. We had to cancel our ferry and again book another ferry which in turn again got cancelled. And we were just served a refreshment not even a lunch.!
The main objective of booking an early morning flight was to make the best of 17thdec at port blair. We had to face losses for booking and cancellation of our ferries.
It's very difficult to make out time from our busy schedule and in this a day's loss seems huge.
We will be taking this complaint further and report such mismanagement at higher level.
We would want our time and cancellation loss from this airline as soon as possible.