Air India — Unprofessional approach

Address:

400074

I was on flight AI 084 from Goa to Mumbai yesterday 16TH APRIL 2016. The flight was scheduled for 10 pm and it was delayed by an hour with no intimation from the authorities there. After the flight arrived in mumbai the luggage came on the belt after an hour after intervention and heated exchange with the employees present. they were casually chatting and least bothered about the problems the passengers were facing. Seats allotted at the time of check in was changed at the last moment. one of the worst experience faced with no apology of sorts from the careless airline AIR INDIA