Air India — Worst process management

I had a layover of 14 hours between my domestic and international flights. Idiotic process of the air port haven't left me outside as my luggage is tagged till my destination and Air India haven't taken any effort to provide a facility to complete the layover. On top of that the in-flight experience is worst with the audio device not working.

I would never book a flight with Air India again as I am not looking to waste the money for the substandard facilities provided
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    +91 11 2462 4075 [Helpdesk]
    +44 207 760 3290 [UK]
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    Marine Drive, Nariman Point, Mumbai, Maharashtra, India - 400021
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