[Resolved]  Aircel — 24 days since aircel has not resolve my complaint

Address:560070
Website:AIRCEL

Hello,

My number is [protected] and you can see all my complaint details and how many times aircel supervisers have excalated the issue. I have done a 89/- recharge on 31st of last month and it has been 23 days since i have not recieved the benefit and i am being charged 2p/second. Now aircel says they wont give me a refund of 89. They wont give me a refund for the extra being charged from my number. All they say is its a technical issue on our end, we will fix it in two hours and call you. How many times can I call up? Please let me know where I can file a case and I will do it. Aircel can not scam customers like this.
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Anirudh(anirudhkaja),

We regret for the inconvenience caused. Please share the "Mode of recharge: so that our team can look into your issue.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards

Aircel Social Care Team

Email us at [protected]@aircel.co.in

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information