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Aircel — No customer service response!

Hi,

Please call [protected] ( Aircel Customer care number), i tried this number before mentioning it to you, and it is working absolutely fine.

Please check the Aircel website for more details.

I think Aircel is doing a good job, but this is purely my opinion...

Regards,

Vijayalakshmi
Complaint comments  68 Comments     Updated: Share0Tweet0

Comments

Aircel — No customer service response

Dear sir,
i am trying to call last two week my friend no [protected],but reply came signal not please let me know if any no changed are any problem .
Regards
G.Muralidharan
Hi, Jus 2 to 3 weeks and now a days also i recieved one call this number[protected]. But never talk to me that person. If you no mind, please send me a contact address for that person details?

Thanks,
Haris..
hi,

i bought my postpaid connection in chennai.now i got tranfer to coimbatore. i want to pay the bill through net is it possible ????????
Sir,
I want prepaid to postpaid connection
please tell the details
by
TARA
[protected]
dear sir ,i am feel happy with aircell
iam madhan raj.iam in ambattur,last two weeks before i took a aircell prepaid card to the nearest retailer in ambattur.i pay 150 for that and recharged for rs 99,the customer care person call to the mobile and ask to submit a id proof and one photocopy to the aircell office .already i submitted one id proof(ration card)and one photo to the retailer.here the aircell office is in perambur.i didnt had any job to go to perambur.the customer care person will tell me,if i didnt submit the proof(once again)they will cutoff the service.for selcting aircell card wether i have to loss 249 rupees?
i felt very happy to my aircel network but somtimes our customer care no response to my call, aircel thrills GPRS connection isn't recieve my mobile anyway i'm lucky to have u da aicel kuttima. aicel makes it simple
i felt very happy to my aircel network but somtimes our customer care no response to my call, aircel thrills GPRS connection isn't recieve my mobile anyway i'm lucky to have u da aicel kuttima. aicel makes it simple

Aircel — No response from Customer care

Sir,

I am having Aircel mobile No for the last six months. Always when i calling after 6 pm to 11 pm there is noi outgoing call is going. i followed with Aircel customer care for the last 3 months. but thers is no respaonse and solution from Aircel. If they are not clearing the customer problem in prpoer time then there is no meaning to say that we have most cuastomers in chennai circle.
world very very worst customer service is the great AIRCEL...
Dear,
This is manoj, i am working as a sales officer in asian ppg industries limited. last april(2008) i bought air cel post paid connection at RAM Cel dindigul, Each and every month my bill was more than Rs.1800.Now my credit limit is 1400 only . Already i deposited Rs.1000, But before month beginning my out going was barred, its very very interrupt & disoppointed for me.Each and every month i paid my bill amount on or before 6th(check it), kindly increase my credit limit as much as possible.

regards,
R.K.Manoj
[protected]
helo sir i want demo sim card pl help me sir
Dear Sir,
I want every month you send my monthly bill details with call made details also send to my e-mail.And this is my cell no is [protected].Can sending???reply immediately.


Thanks By
K.C.Mahendiran
i need to deactivate the image down loads, pls unscbscribe as soon as possible.getting images from 545463

aircel no .[protected]
IVRS service very poor, I tried again & again to solve my problem, I couldn'tcontact the service assistant a long very very very poor customer service...
Am totally disappointed the way your call centre respond to customers. Mine is a prepaid connection and am finding problem in making and receiving calls. Added to that, i feel irritated with your ivr calls coming in from your 5 digit no. and [protected]. These calls are received atleast thrice or four times a day. Don't you all try to check whether the customer is interested or not in receiving such ivr calls on ur product. First pls enroll a person to give us a response in case we call with some problem. There's no option for complaints from prepaid customer in ur ivr. The call centre response is pathetic and 0 ownership. They are not even bothered to ask what the problem is, but to simply put us on hold and silently disconnect. Don't you all have a quality check on your people and on customer issues or you simply pay them. My aircel experience is becoming poor day by day and am very unhappy on your service and response.
at some time last 4 day se mujhe apke company se related connection no.- ( [protected] ) mobail se per day ek sms ata hai per sendar apna id nahi deta hai, call back karne per no. aalways switch off rehta hai, mujhe isse kafi problem ho rahi hai, plz give me best solution.
Hello sir

at some time last 4 day se mujhe apke company se related connection no.- ( [protected] ) mobail se per day ek sms ata hai per sendar apna id nahi deta hai, call back karne per no. aalways switch off rehta hai, mujhe isse kafi problem ho rahi hai,
please give me solution immediately.
aircel customer care is really hopeless...no response... i wanted to activate gprs and pocket internet...but customer care are not picking up the call.i had recharged with 14 to check but not working...they r not responding to the complaint also
my messages were not reaching properly, it was taking more time some times even not please send me the coustemer care no its urgent

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    Customer satisfaction rating
    39%
    Complaints
    9082
    Pending
    3566
    Resolved
    2660
    phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    location
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002